Effective Date: 6 February 2026

This Shipping Policy explains how Medical Equipments Australia processes, ships, and delivers orders across Australia. It is designed to provide clear information to customers and complies with Australian consumer and e‑commerce standards.

Medical Equipments Australia is a trading name of Medical equipment Aus, operated by PRINTCARTRIDGESHOP PTY LTD (ABN: 44 616 351 654).

1. Shipping Coverage

Medical Equipments Australia provides Australia‑wide shipping to all states and territories, including metropolitan, regional, and selected remote areas.

Delivery services are available to:

2. Order Processing Time

Orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays are processed on the next business day.
You will receive an order confirmation and shipping update once your order has been dispatched.

3. Shipping Methods & Carriers

We use reputable Australian and international courier services, including but not limited to:

Australia Post
StarTrack
DHL
Other trusted logistics partners

Shipping methods are selected based on product size, weight, and delivery location.

4. Delivery Timeframes

Estimated delivery times vary depending on location:

Metropolitan areas: 2–5 business days
Regional areas: 3–7 business days
Remote areas: 5–10 business days

These timeframes are estimates only and may vary due to courier delays, weather conditions, or public holidays.

5. Shipping Costs

Shipping costs are calculated at checkout based on order weight, size, and destination.
Any applicable shipping fees will be clearly displayed before payment is completed.
Free shipping promotions may apply to selected products or order values.

6. Order Tracking

Once your order has been shipped, tracking details will be provided via email where available. Customers are responsible for monitoring delivery using the provided tracking information.

7. Delivery Issues

If you experience any of the following, please contact us immediately:

Delayed delivery beyond estimated timeframes
Missing or incomplete orders
Damaged packages on arrival

We may request photos or additional information to assist with courier investigations.

8. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate delivery details at checkout.
Additional shipping charges may apply for re‑delivery due to incorrect or incomplete addresses.
Orders returned to us due to failed delivery may be re‑shipped at the customer’s expense.

9. Authority to Leave

If you choose an authority‑to‑leave option, Medical Equipments Australia is not responsible for loss or damage once the courier confirms delivery at the specified address.

10. Contact Us

For shipping enquiries or delivery assistance, contact us:

Medical Equipments Australia
A trading name of Medical equipment Aus
Operated by PRINTCARTRIDGESHOP PTY LTD (ABN: 44 616 351 654)

Address:
Unit 7/3 Kaleski Street, Moorebank NSW 2170, Australia

Phone / WhatsApp: +61 401 478 481
Email: sales@medicalequipmentsaustralia.com.au